bjurl Privacy Policy – How We Handle Your Data

This Privacy Policy ("Policy") explains how bjurl ("bjurl", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your", "Player") who access or use the bjurl website at bjurl.ws and all related services, including sports betting, live casino, slots, crash games, and any other products available on the platform. By registering an account or using the bjurl platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

bjurl is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the information we genuinely need to operate the platform, verify your identity, process your transactions, and comply with our legal obligations. We do not sell your personal data to third parties for marketing purposes.

Privacy at a Glance

The cards below summarise the most important points of this Policy. The complete legal text in each section below governs in the event of any inconsistency.

1. Information We Collect

bjurl collects personal information in the following categories. In each case, we collect only the information that is necessary and proportionate to the stated purpose:

• Registration data: full name, date of birth, residential address, email address, and mobile phone number provided when you create your bjurl account.
• Identity verification (KYC) documents: government-issued identification such as a National ID card, passport, or driving licence, and supporting proof of address documents, collected as part of our mandatory KYC process before your first withdrawal.
• Financial transaction data: details of deposits and withdrawals including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts, timestamps, and transaction reference numbers. bjurl does not store full card numbers or mobile wallet PINs.
• Gaming and betting records: a full log of your wagering activity, game sessions, bet amounts, outcomes, and bonus usage on the bjurl platform. These records are maintained as required by our responsible gaming obligations and for dispute resolution purposes.
• Technical and device data: IP address, device type, operating system, browser type and version, session duration, pages visited, and click-stream data collected automatically when you use the bjurl platform. This data is used for fraud prevention, platform security, and performance optimisation.

In some cases, we may collect additional information where required to comply with applicable anti-money laundering (AML) regulations, to investigate a dispute, or to fulfil a request from a competent authority. In these cases, we will notify you to the extent permitted by law.

2. How We Use Your Information

bjurl uses the personal information it collects for the following purposes. We process your data only where we have a valid legal basis to do so:

• Account creation and management: to register your account, verify your identity, maintain your profile, and provide you with access to the bjurl platform and all its products and services.
• Payment processing: to process deposits and withdrawals in Bangladeshi Taka, verify that payment methods are registered in your name, and maintain a record of all financial transactions on your account.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats to you and to the platform.
• Responsible gaming compliance: to monitor gaming patterns and identify signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with our responsible gaming obligations.
• Platform improvement and analytics: to analyse anonymised or aggregated usage data to improve the bjurl platform's performance, user experience, and product range. Individual player data is not used for profiling beyond the purposes listed above.

Where we wish to use your personal data for a purpose not listed above — for example, to send you promotional communications about new features — we will seek your explicit consent before doing so and will provide a straightforward way for you to withdraw that consent at any time.

3. Legal Basis for Processing

bjurl processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual necessity: processing required to fulfil our contractual obligations to you as a registered player on the bjurl platform, including account management, gaming services, and payment processing.
• Legal obligation: processing required to comply with applicable law, including anti-money laundering regulations, age verification requirements, financial reporting obligations, and responses to lawful requests from competent authorities.
• Legitimate interests: processing necessary to protect the platform and its users from fraud, money laundering, and security threats; to maintain the integrity of betting markets; and to improve platform performance — where these interests are not overridden by your privacy rights.
• Consent: where we rely on consent as the legal basis (for example, for optional marketing communications), you have the right to withdraw your consent at any time by contacting [email protected]. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

4. Sharing Your Information

bjurl does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment service providers: transaction data is shared with payment processors (including bKash, Nagad, Rocket, Upay, Visa and Mastercard networks) solely to authorise and complete your deposit or withdrawal. These providers process payment data under their own privacy policies and applicable financial regulations.
• Identity verification providers: KYC and age verification data is shared with accredited identity verification service providers engaged by bjurl to fulfil our legal verification obligations. These providers process data strictly for verification purposes only.
• Gaming content providers: limited technical data (such as session tokens and game round identifiers) is shared with game studios and live casino providers (including Evolution Gaming, Ezugi, Pragmatic Play, and similar) solely to enable delivery of their game content to you through the bjurl platform.
• Legal and regulatory authorities: bjurl will disclose personal data to competent authorities (including financial intelligence units, law enforcement agencies, and regulatory bodies) where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure to the extent permitted by law.

All third parties with whom bjurl shares personal data are required to process that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

5. Payment Data and Financial Information

bjurl processes payment transaction data to facilitate deposits and withdrawals in Bangladeshi Taka (BDT). When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant transaction details are shared with the applicable payment processor solely to authorise and complete the transaction. bjurl does not store full debit or credit card numbers on its servers. Card details entered during a transaction are encrypted at the point of entry and transmitted directly to the payment processor using SSL encryption.

For mobile wallet transactions (bKash, Nagad, Rocket, Upay), bjurl records the wallet reference number and transaction amount for account reconciliation and dispute resolution purposes. bjurl does not store your mobile wallet PIN or OTP at any point. All mobile wallet transaction data is transmitted over encrypted connections.

6. Cookies and Tracking Technologies

bjurl uses cookies and similar tracking technologies to operate the platform and to improve your experience. The following categories of cookies are used:

• Essential cookies: necessary for the platform to function correctly. These cookies manage your login session, maintain your account security state, and enable core platform functionality such as the cashier and game loading. These cookies cannot be disabled without preventing you from using the platform.
• Analytical cookies: used to understand how players interact with the platform — for example, which pages are visited most frequently, where players drop off in a session, and how long game sessions last on average. This data is aggregated and anonymised before analysis. It is used solely to improve platform performance and user experience.
• Fraud prevention and security cookies: used to detect and prevent fraudulent activity, bot traffic, and unauthorised account access. These cookies are essential for platform security and cannot be disabled.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent parts of the bjurl platform from functioning correctly. bjurl does not use third-party advertising cookies or cross-site tracking cookies that follow you across other websites.

7. Data Retention

bjurl retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory requirements, and to resolve disputes or enforce our agreements. In practice, this means the following retention periods apply: account registration data and KYC documents are retained for a minimum of five years from the date of account closure; transaction records are retained for a minimum of five years from the date of the transaction; gaming activity logs are retained for a minimum of three years; technical and device data (such as IP logs) are retained for up to twelve months unless required for an ongoing investigation.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where anonymisation is not technically feasible (for example, in archived transaction records required for regulatory audit trails), the data is retained in a restricted-access environment and is not used for any active processing purpose.

8. Your Rights Regarding Your Personal Data

You have the following rights in relation to the personal data that bjurl holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 calendar days:

• Right of access: you may request a copy of the personal data bjurl holds about you, along with information about how that data is being used and with whom it has been shared.
• Right to rectification: if any personal data held by bjurl is inaccurate or incomplete, you may request that it be corrected or updated. For certain data types (such as your registered name or date of birth), you will be asked to supply supporting documentation.
• Right to erasure: in certain circumstances, you may request that bjurl delete the personal data it holds about you. This right is not absolute — bjurl may be required to retain certain data to comply with legal obligations or to resolve disputes — but we will respond to every erasure request and explain our position clearly.
• Right to restrict processing: you may request that bjurl restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or where you have objected to processing based on legitimate interests.
• Right to object: where bjurl processes your personal data on the basis of legitimate interests, you have the right to object to that processing. bjurl will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

To submit a data rights request, please email [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request. We may need to verify your identity before processing the request.

9. Data Security

bjurl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and the bjurl platform; encryption of sensitive data fields (including KYC document references and payment identifiers) at rest in our databases; strict access controls limiting data access to authorised personnel on a need-to-know basis; regular security reviews and vulnerability assessments; and incident response procedures to identify, contain, and report data security incidents promptly.

While bjurl takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed as completely secure. If you have reason to believe that your bjurl account has been compromised or that your personal data has been accessed without authorisation, please contact [email protected] immediately.

10. Children and Minors

bjurl is strictly an adults-only platform. Players must be 21 years of age or older to register an account or use any of our services. bjurl does not knowingly collect personal data from individuals under the age of 21. As part of the mandatory KYC process, bjurl verifies the age of all account holders before processing their first withdrawal. Where bjurl discovers or is notified that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be permanently closed.

11. Changes to This Privacy Policy

bjurl reserves the right to update or amend this Privacy Policy at any time. When we make changes, the revised Policy will be published on this page with an updated "Last Updated" date. For material changes that significantly affect how we use your personal data, we will endeavour to notify you in advance via a platform notification or by email to your registered address.

Your continued use of the bjurl platform after any changes to this Policy are published constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should cease using the platform and may request account closure by contacting [email protected]. We encourage you to review this page periodically to stay informed about how bjurl protects your privacy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bjurl holds about you, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

Privacy enquiries email (plain text — not a link): [email protected]